

FIX Support Analyst
Support all FIX connections firm wide, learn multiple businesses.
Job description:
Main Function
- To provide full support for mission critical Equities Exchange Connectivity Technology in New York
- To develop specialist knowledge in relevant systems, sharing that knowledge, as required, with global teams
- To liaise with internal traders and sales on potential process improvements
- To liaise with Development teams on future applications
- To take ownership of issues through to resolution or escalation, as appropriate
- To pro-actively improve the quality of systems and service, and increase business value
- To undertake projects as required, including, but not restricted to, the following areas: - capacity and performance management, monitoring initiatives, infrastructure upgrades, web based tools, reporting and documentation
- To uphold and champion policies, procedures and standards
Person Requirements: Experience Required
- Listed Futures / Equity Markets technology experience in a related application support role within investment banking
- Listed equities product knowledge
Experience Required:
E-commerce / electronic trading experience
Skills / Aptitude Required:
- Equities or Futures
- Exchange Connectivity (LIFFE, EUREX, CBOT, CME, LSE, XETRA, NYSE, etc)
- Windows
- UNIX
- SQL (MS-SQL / Oracle)
- FIX
- Scripting (e.g. Perl/shell, JavaScript, vbscript)
- Excellent communicator, good with users, able to work well in a cross-discipline team and alone with minimum supervision
- Pro-active, thorough, organized and energetic
- Excellent problem solver with a commitment to thorough root cause analysis and business process improvement
Skills / Aptitude Preferred:
- PL/SQL
- CGI Scripting/HTML
- VBA
- ITIL knowledge